Smart Identity Companion App for Emergency & Travel Use

Assort Tech developed a smart identity companion app to help users securely store personal documents. Moreover, it allows them to share these documents instantly using QR codes. In addition, users stay protected through built-in SOS alerts and media recording features. Specifically tailored for travelers, professionals, and safety-focused individuals, the app seamlessly combines identity management with emergency readiness in one mobile-first solution.

By providing quick access to identity documents and tools to manage emergencies, this app enhances both personal convenience and safety.

Industry:

Travel & Security

Team:

6 Members

Project Date:

March 2025

Country:

UAE

Purpose and Scope

Building a Smart Identity Companion App

The goal of this app was to digitize and secure identity-related documents while offering practical safety features. It replaces traditional document-carrying with a secure mobile app, giving users full control over document sharing, contact alerts, and media documentation.

Client Requirements

The client required a secure, user-friendly app that included:

  • Upload and management of government-issued and personal identity documents
  • QR code-based identity sharing Audio/video recording to document incidents
  • SMS-based emergency alerts
  • Full account and privacy control
The app needed to be fast, reliable, and suitable for both iOS and Android.

Challenges in Developing a Smart identity companion app

Developing the smart identity companion app required finding the right balance between rich functionality, user privacy, and fast performance.
The project posed several technical challenges, including:

  • Secure handling of sensitive identity files
  • Offline video and audio recording without data loss
  • Real-time SMS alert delivery during emergency scenarios
  • Maintaining smooth and responsive performance across multiple devices and platforms
These hurdles had to be addressed carefully to ensure the app remained both user-friendly and highly reliable under real-world conditions.

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Our Solution

Implementation Strategy in Smart identity companion app

To build a secure and scalable smart identity companion app, our team selected a modern and efficient tech stack. We started by using Flutter, which enabled us to develop a fast, cross-platform user interface with a smooth experience on both Android and iOS. We then developed the backend using ASP.NET Core, allowing us to create robust, scalable APIs for user management and data operations.

To manage files, we integrated AWS S3 for secure document storage and AWS RDS for handling structured user data efficiently. We powered the emergency alert system with the Twilio API, ensuring instant SMS delivery to SOS contacts. To enhance privacy, we implemented native mobile storage, allowing users to save media directly on their devices. Lastly, we added OTP-based email verification to strengthen account security and provide a reliable authentication process.

Core Features

Secure Sign-Up and Authentication

Email-based sign-up using OTP verification and password reset options ensure a secure entry point.

Identity Document Management

Users can upload, preview, and delete JPG or PDF documents including licenses, IDs, and personal records.

QR Code Sharing

Each document is paired with a downloadable QR code for quick, one-tap identity verification.

Audio and Video Recording

Users can record audio (90 seconds) and video (120 seconds) sessions in Smart identity companion app, stored directly on their device for privacy.

SOS Emergency Alerts

Users assign trusted contacts who are instantly alerted via SMS in emergency scenarios using Twilio integration.

Full Account Controls

Users can update personal info, manage passwords, view terms and policies, or delete their account completely.

Technology Stack

Flutter

AWS S3

AWS RDS

Twilio

.Net Core

Outcome of the Smart Identity Companion App

The smart identity companion successfully delivered a digital-first alternative to traditional ID handling by effectively combining secure document storage with real-time emergency functionality. As a result, users benefited from features like QR-based identity sharing, local media recording, and SOS alerts—all packaged in a single, secure mobile interface.

Furthermore, by offering a privacy-first and user-friendly solution, the smart identity companion app received strong feedback for its smooth performance, intuitive design, and reliable offline capabilities.

Frequently Ask Questions

What is the Smart identity companion?

It’s a mobile app that helps users store identity documents, share them securely with QR codes, and stay safe using SOS alerts and incident recording tools.

Users can upload government or personal documents in JPG or PDF format.

Yes. All media files are saved directly to the user’s phone, ensuring full control and privacy.

When triggered, the app sends an SMS via Twilio to each of the user’s added emergency contacts.

Yes. Users can edit profile information or permanently delete their accounts and data with password confirmation.

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